MobiliSafe™ App Privacy Policy
InterMotive, Inc. designed the MobiliSafe™ app as a professional tool for vehicle safety monitoring. This service is provided by InterMotive, Inc. at no cost to the end user and is intended for use as is.
This page is used to inform visitors regarding our policies on the collection, use, and disclosure of personal information when using our service.
Required Background Location Access
MobiliSafe collects location data to enable live telematics and wheelchair position monitoring even when the app is closed or not in use. This background access is essential for dispatchers to monitor the real-time status of wheelchair positions on buses and vans to ensure occupant safety and provide timely emergency response. This data is only used for operational safety and is never shared for advertising purposes.
Information Collection and Use
For a better experience, while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to:
- Precise Location Data: Used for telematics and safety monitoring (including background access).
- Device Information: To ensure compatibility with wheelchair monitoring hardware.
- Phone Number/State: For account identification and coordination with dispatch.
The information that we request will be retained by InterMotive, Inc. and used as described in this Privacy Policy.
Third-Party Services
The app does use third-party services that may collect information used to identify you.
Log Data
Whenever you use our service, in the case of an error in the app, we collect data and information (through third-party products) on your device called Log Data. This may include your IP address, device name, OS version, and usage statistics to help us improve the reliability of the safety monitoring system.
Service Providers
We may employ third-party companies to facilitate our service, perform service-related tasks, or assist us in analyzing usage. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security
We value your trust in providing us your personal information. We strive to use commercially acceptable means of protecting it. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.
Children's Privacy
These services do not address anyone under the age of 13. InterMotive, Inc. does not knowingly collect personally identifiable information from children under 13. If we discover a child has provided us with personal information, we immediately delete it from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.